Rebilling a Prescription by Rx Number

  1. Ensure no prescriptions are highlighted on the Workbench. Press the Deselect All button to ensure no prescriptions are highlighted.
  2. Press the Correct button.
  3. Press Rebill in the Correct Rx window.
  4. The Select Prescription window opens. Search for the prescription(s) by Rx# or Patient.
    • To Search by Rx#: Enter the prescription number(s) in the Rx(s) field and press the OK button.
    • To Search by Patient: Enter the patient’s name in the Patient field and press the OK button. Patient Search will appear. Highlight the patient and press the OK button. The patient’s Profile will appear. Highlight the prescription(s) and press the OK button.
  5. The prescription opens in Rx Detail. A prompt asks if you want to rebill the prescription and indicates how many days ago the prescription was filled. Press Yes in the prompt.

Note: Press No if the prescription is too old to rebill, as the reversal portion of the rebill may be rejected. Pressing No aborts the Rebill process, but the prescription will still be open in Rx Detail. Press the Save button to close the prescription.

  1. The billing is reversed. Rx Detail appears with all of the editable fields available. Make any required changes.
  2. Press the Fill, Queue or Multi-Fill button to fill the prescription. If multiple prescriptions were selected for Rebill, the next prescription appears in Rx Detail.